FAQ

Compatibility

Is my bike compatible with Kangaroad products?

Our tow and tandem devices are designed to fit most standard adult bikes. Check your bike’s rear axle type - if you’re unsure, just contact our team for quick compatibility advice.

Is my child's bike compatible?

Kangaroad tow bars and tandem connectors work with most child bikes. Ensure your child’s bike uses either a quick-release or standard axle for a secure connection.

What does “child’s bike front wheel axle type” mean?

The axle type refers to how your child’s front wheel attaches to their bike frame. We offer accessories for both standard and quick-release axles to ensure a perfect fit.

Product Use & Setup

How do I hitch or unhitch my child’s bike from the Kangaroad connector?

It’s quick and tool-free! Attach or detach your child’s bike in seconds, perfect for switching between solo rides and tandem adventures on the go.

How do I remove the Kangaroad connector from my bike?

The connector detaches easily for storage or solo rides, and doesn’t require permanent alterations to your bike.

How does the Kangaroad system attach to adult and child bikes?

Comprehensive instructions come in every box, and we’re always here via email or phone for extra support. Most riders set up their Kangaroad system at home in under 20 minutes.

Can I install it myself?

Absolutely! Kangaroad design prioritises simple home installation. All necessary fittings and instructions are included.

Safety, Maintenance & Support

Is there a weight limit?

The Kangaroad system is designed for children up to 32kg (70 lbs). Always follow included guidelines to ensure safe riding.

How should I care for my Kangaroad product?

Wipe components after wet or muddy rides, do a quick check of all connections before each use, and store your system in a dry area for maximum lifespan.

Need more help?

Email us at info@kangaroad.com.au or call +61 (0) 452 551 095